Shipping & Returns
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Thank you for visiting and shopping at Ardor 7. The following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
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Shipment processing time
All orders are processed within 5-7 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional transit days for delivery. If there is a significant delay in your order shipment, we will contact you by email or text.
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Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
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Shipment method USPS
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Priority Mail 1 to 3 Business Days
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Priority Mail Express: Next day to 2 days
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Orders of $150 or more ship free Priority Mail
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* Overnight delivery is only available for orders with delivery addresses within the continental United States. Please get in touch with us if you need overnight delivery.
Delay Packages
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Delivery delays can occasionally occur.
Update this section based on the carriers you support.
Shipment to P.O. boxes or APO/FPO addresses
Ardor 7 ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.
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Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order ships, including your tracking number(s). The tracking number will be active within 24 hours.
Taxes
Ardor 7 applies an 8.25% sales tax to orders shipped to Texas. Taxes will reflect during checkout.
Received a Damaged Product?
If your order arrived damaged, please email Ardor 7 at info@ardor7.com with photos of the packaging and the damaged product.
Ardor 7 is not liable for lost packages; contact USPS to file a claim. Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We currently do not ship outside the U.S.
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Return & Exchange Policy
We hope everyone loves Ardor 7 as much as we do, but we understand some things aren't for everyone. Contact us within 10 days of purchase for a full refund or exchange. For digital products, exchanges or returns are not accepted.
For exchanges or returns, email info@ardor7.com.
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Mailing Address for returns:
Ardor 7 LLC
26108 Overlook Pkwy, Suite 401-110
San Antonio TX 78260
